FAQ
FAQ
Everything you need to know before, during and after your order.
Orders are processed within 1–3 business days. Shipping to the Netherlands is free and typically takes 7–15 business days depending on your location.
Once your order has been shipped, you will receive tracking information by email so you can follow your package.
Yes. We offer free shipping to the Netherlands on all orders.
Shipping options are shown clearly at checkout before payment.
We currently ship to the Netherlands and selected EU countries. Shipping availability may depend on your location and will be shown at checkout.
Yes. We offer a 14-day return policy on eligible items after your order has been delivered.
Items must be returned in a clean, unworn condition, preferably with original tags, packaging and hygiene protection where applicable. Please contact us before sending anything back so we can provide the correct return instructions.
Return shipping costs are paid by the customer unless the item is defective, damaged, or incorrect.
If your item arrived damaged, incorrect, or defective, please contact us at info@salurabikini.com with your order number and clear photos of the issue.
Please refer to the size guide on the product page before ordering. If you are between sizes, we recommend sizing up for a more comfortable beachwear fit.
If you are unsure, you can contact us at info@salurabikini.com before ordering and we will help you choose the best size.
Yes. All orders include tracking information once shipped. You will receive your tracking details by email as soon as your order is on the way.
Yes. All payments are securely processed and protected with SSL encryption.
We accept secure payment methods including major cards, Apple Pay, Google Pay, Shop Pay and Klarna where available.
We accept secure payments including major cards, Apple Pay, Google Pay, Shop Pay and Klarna where available.
Available payment methods may depend on your location and device.
Please email us at info@salurabikini.com within 48 hours of delivery with your order number and clear photos of the issue.
We will review the issue and help you with a replacement, return, or refund where applicable.
If your order has not been processed yet, we may be able to change or cancel it.
Please contact us as soon as possible at info@salurabikini.com. Once an order has already been processed or shipped, we may not be able to make changes.
You can contact us anytime at info@salurabikini.com.
We aim to reply within 24–48 hours on business days.